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From review-site chaos to a single action plan

Your reputation is already written.

You just haven't read it yet.

Miranda is a professional brand reputation audit. We read every review across every platform, compare what critics say to what customers feel, and deliver a report with the three things to fix first.

Get your brand audit See a sample report ↓
10+
Platforms scanned per brand
10K+
Reviews and mentions cross-referenced
5
Strategic analyses
100%
Human-reviewed

Process

Three steps to clarity

You fill a form. We do the rest.

01

You tell us your brand

Fill out a short form with your brand name, website, and industry. That's all we need to get started.

02

AI scans everything

Our AI collects every review, rating, and mention it can find across the platforms that matter for your industry. A human analyst reviews every finding before it reaches you.

03

You know what to fix

A clear report with what customers actually say, where the gaps are, and exactly what to do about it.

Why it matters

Your customers see something you don't

The gap between how well brands think they know their customers and how understood customers actually feel is wider than most people think.

The Perception Gap

Treasure Data, 2024
Company View INTERNAL
76%

of business leaders believe they truly understand their customers well enough to deliver personalized experiences.

Customer Reality OBSERVED
25%

of consumers feel their favorite brands actually do — a 3-to-1 gap between confidence and reality.

And your customers are paying attention:

41% of customers check 3+ platforms before trusting a brand.
~50% of brands don't respond to customer reviews or messages.

BrightLocal, 2024

Why not just Google it?

The gap between searching and knowing

You could check one platform at a time. Or ask a chatbot to guess. Neither shows you what's actually happening.

Do it yourself
Search each platform manually
Different scores everywhere. No way to weight them.
Ask a chatbot to summarize
Can't scrape. Guesses from cached data. No sources.
Scattered fragments
No cross-referencing. No action plan. Still guessing.
Miranda
Scan every relevant platform at once
Reviews, ratings, expert sites, social profiles.
Cross-reference and find the gaps
Critics vs customers. Marketing vs reality. You vs competitors.
A strategic report you can act on
Full analysis. Prioritized action plan. One polished deck.

The report

What's inside your audit

Five analyses that reveal what customers really think, plus a clear plan to act on it.

01

Ratings Overview

Where you stand on every platform that matters, and which scores are pulling you down.

02

Critics vs Customers

What experts say about you versus what real customers experience. The gap is often bigger than you think.

03

Price Perception

Whether customers feel you're worth the price, and how that compares to what competitors charge.

04

Promise vs Reality

Where your website and marketing say one thing but your reviews tell a different story.

05

Competitive Benchmark

How you compare to your closest competitors on the same platforms, and where you're losing ground.

06

Action Plan

What to fix first, how much effort each item takes, and what impact to expect. Not just what's wrong, but what to do about it.

Report preview

What a brand audit looks like

Two example pages from a Miranda brand audit report — layout and visual rhythm shown, text redacted for client confidentiality
Pages from a real audit. Text redacted for client confidentiality.
Ratings Overview
3.8/5
Weighted average across all platforms
Critics vs Customers
87
Critic score
/
71
Customer score
16-point perception gap
What Customers Keep Saying
Quality
Support
Pricing
Onboarding
Action Plan
1 Respond to negative reviews
2 Update website messaging
3 Claim unclaimed profiles

Illustrative example. Your report will reflect your actual brand data.

Is it for you?

Be honest with yourself

This fits

  • Your brand has reviews on 2 or more platforms
  • You're B2C, D2C, hospitality, retail, or SaaS with a public review footprint
  • You suspect your online reputation doesn't match how you see yourself
  • You sell primarily in English-speaking markets

Not yet

  • Pre-launch brands with no customer reviews yet
  • Pure B2B with a handful of enterprise accounts and no public review presence
  • Non-English markets (we're English-only at launch)
  • You already have a dedicated reputation manager tracking this daily

Pricing

One audit. Full picture.

A full audit to see where you stand. Quarterly tracking to show the fixes working.

Brand Reputation Audit Founding offer
€899
€599

one-time, per brand · first 10 customers only

  • Every review platform that matters for your industry
  • How critics rate you vs. what customers actually say
  • Where your marketing doesn't match your reviews
  • Competitive benchmark against your closest rivals
  • Prioritized action plan with effort ratings
  • Polished report you can act on right away
Track your progress quarterly

After your initial audit, keep the momentum going. Every quarter we re-scan your reputation, measure what changed, and update your action plan.

€249
per quarter

Short form, then secure payment via Stripe.

FAQ

Common questions

What do I need to provide?
Just your brand name, website URL, and industry. That's enough to get started. If you have links to specific review profiles, those help too, but they're not required.
How long does it take?
Most reports are delivered within 5 business days of payment. If platform scraping or cross-referencing needs longer for your brand, we'll tell you on day one.
What platforms do you analyze?
Google Maps, TripAdvisor, Trustpilot, Yelp, G2, Capterra, industry-specific review sites, social media profiles, and expert publications relevant to your sector. We pick the platforms that matter for your industry.
Is this just a summary of my reviews?
Not at all. We cross-reference critic ratings with customer reviews, show where your marketing doesn't match real feedback, benchmark you against competitors, and tell you exactly what to fix first. It's strategic analysis, not a review aggregator.
What industries do you cover?
Restaurants, hotels, wine and spirits, retail, e-commerce, SaaS, beauty and wellness, and more. If your brand has an online presence and reviews, we can audit it.
Is this AI-generated or human analysis?
Both. AI does the heavy lifting: scanning platforms, collecting data, and finding patterns across thousands of data points. A human analyst then reviews every finding for accuracy and strategic relevance before the report reaches you.
Do you need access to our accounts?
No. We only analyze publicly available information: reviews, ratings, social profiles, and expert publications. We never ask for login credentials or access to any of your accounts.
How is this cheaper than an agency?
Agencies charge EUR 2,000 to 5,000 because they do everything manually. We use AI to collect and cross-reference data at scale, then a human analyst reviews every finding before delivery. You get the same strategic depth at a fraction of the cost because we automated the grunt work, not the thinking.
What if I'm not satisfied?
If the report doesn't cover what we promised on this page, we'll revise it at no extra cost. We stand behind the quality of every audit.

Your reputation is already written. Ready to read it?

One audit. Every platform that matters. A prioritized plan you can act on this week.

Get your brand audit